Protecting Your Privacy

Because HIXNY is an online system, you may have questions about privacy and security of your personal medical information. Be assured, your information is very safe. HIXNY takes the following steps to safeguard your information and protect your privacy:

• HIXNY follows state and federal privacy laws and uses the most advanced security to protect your personal health information.
• Doctors will not see your medical information unless you sign a patient consent form when you visit your healthcare provider, except in cases of medical emergency.
• Access to your information is limited to only the authorized medical professionals who provide your care, including primary care physicians, specialists, pharmacists, and your health insurer. These providers have been sharing your information all along through paper files, faxes and telephone calls. Now HIXNY will make this sharing process faster, more efficient, and more secure.
• HIXNY tracks every authorized professional who accesses information in our system. We conduct periodic audits of the HIXNY health information exchange to ensure proper use of the system only by authorized professionals.