The Statewide Health Information Network for New York (SHIN-NY, pronounced “SHY-nee”) was formed in 2016 and is overseen by the New York State Department of Health through the New York eHealth Collaborative (NYeC). It connects the state’s nonprofit regional health information organizations to ensure the secure electronic flow of health information throughout New York.

Hixny complies with all applicable federal and state laws regarding access to data and availability of organizational information, including all SHIN-NY policies and procedures, such as Policy Guidance for 10 NYCRR Part 300. As a 501(c)3, all recent financial audits are available for review at our headquarters, by appointment. Our policies and procedures are available to Hixny participants who log in and search for them on Hixny Academy. And our Board of Directors comprises representatives from stakeholder groups, including healthcare consumers, providers, payers and additional organizations; we also periodically survey stakeholders to identify opportunities for improvement. Please contact us if you have questions about any of our organizational or decision-making structures.

What Does the SHIN-NY Do?

The SHIN-NY provides comprehensive healthcare information to healthcare providers, enables better and more cost-effective care, and protects patient healthcare data by:

  • Ensuring a strong health information exchange (HIE) foundation across the state
  • Supporting value-based care
  • Enabling innovation and advancements
  • Promoting efficiency and affordability

What Do the Nonprofit HIEs Do in Each Region?

Each nonprofit HIE across the state provides the means for outpatient care providers, home care agencies, hospitals, labs and payors (such as insurance companies, Medicaid and Medicare) to share patients’ health data electronically.

The HIEs must meet SHIN-NY requirements for:

  • Oversight
  • Organization
  • Security
  • Enforcement practices
  • Technical requirements

Organizational Information

Hixny is in compliance with all federal and state laws, including all Statewide Health Information Network for New York (SHIN-NY) policies and procedures, regarding access to data, availability of organizational information and all other materials.

Please contact us if you have any questions.


Audit Results

The results of recent Hixny audits are available for review at out headquarters. Please contact us to make an appointment.


Decision Making

The Hixny Board of Directors includes seats for members of all stakeholder groups, including healthcare consumers, providers, payers and additional organizations. In addition, Hixny periodically surveys stakeholders to identify opportunities for improvement. If you have a specific question about our decision-making procedures or policies, please contact us.


Hixny Policies and Procedures

Hixny participants have access to our policies and procedures through Hixny Academy. To view the document start by logging in, then search for “Hixny Policies and Procedures.”

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Hixny will be performing extended maintenance beginning Thursday, December 31 through Friday, January 1. During this time, all services
will be impacted and unavailable—including access to the provider portal.