We are the nonprofit HIN that serves every provider, resident and visitor who accesses healthcare between

Canada and New York City, and from Binghamton into Vermont.

Hixny is eastern New York and beyond.

In 1999, healthcare collaborators and competitors came together to improve care in the greater Capital Region following the introduction of the federal Health Insurance Portability and Accountability Act (HIPAA).

Through mergers, expansions and restructurings, Hixny has become one of the nation’s most successful and ground-breaking health information networks (HINs). Ours is an ongoing story of collaboration, evolution and innovation to drive better care and lower costs with one-point access to every person’s healthcare record.


NYS Map with Hixny Coverage

Connecting Records Statewide

We securely support the flow of electronic health information through the Statewide Health Information Network for New York (SHIN-NY, pronounced “SHY-nee”), which is overseen by the New York State Department of Health through the New York eHealth Collaborative (NYeC). We comply with all federal and state laws and regulations regarding technology and security. Our technology stack is designed to support additional data flow through regional or national networks as they come online in the future. Learn more at What Is the SHIN-NY?

Hixny is accurate and up to date.

In real time, we deliver the highest quality health data available. More than 6,900 clinical users in our region share as many as 5 million individuals’ health records through Hixny, while hundreds of thousands of people use Hixny to view and share their own records. Patients and healthcare professionals rely on Hixny data to improve patient care and reduce costs every day.

Hixny is highly secure.

Our enterprise-grade systems are protected by the same technology, protocols and systems used by the military, law enforcement and leading financial institutions. They are consistently and independently audited, evaluated and enhanced. When it comes to data security, we never rest easy—so you can. Find details on our Privacy & Security page.

Hixny is data the way you want it.

Hixny provides customization to help you save time and view and share records more easily. Hixny is directly connected to most providers’ electronic health records systems. Our online portal serves providers whos EHRs are not connected. Either way, filters put you in control of data tailored to your specific preferences how, when and where you need it.

Hixny is healthcare data that makes sense.

Hixny’s analytics and insights help identify trends, improve diagnostic accuracy and ensure better care for everyone in our region, at every level. We stand at the forefront of today’s evolution toward efficient, high-quality, value-based, patient-centered care.

To that end, Hixny successfully participated in NCQA’s Data Aggregator pilot program and earned a Validated with Exception status, saving time for payers and providers alike by allowing payers to pull information directly from Hixny to be considered standard supplemental data for the purpose of HEDIS® MY 2020 reporting. You can view the verification status of data sources here.

NCQA Data Validation October 2020

Alternatively, if you are a provider who would like to work toward a “passing” status on primary source verification for HEDIS® MY 2021 reporting, Hixny can work with your staff to improve data quality and help position you to pass next year by providing mock primary source verification, assessing workflow and supporting quality improvement efforts. Please contact us to speak to our consultant about your specific situation.

Please note that Hixny must also go through an annual validation process and the current Validated with Exception status only applies to HEDIS® MY 2020 reporting.



Something for Everyone


View your own records and share them with providers.

Healthcare Professionals

Increase quality of care and patient satisfaction at lower costs.

Public Health Organizations

Better understand and support the health of the entire population.

We Have Answers

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Hixny will be performing extended maintenance beginning Thursday, December 31 through Friday, January 1. During this time, all services
will be impacted and unavailable—including access to the provider portal.
The annual SHIN-NY survey is live! If you receive an invitation from SHIN-NY@norc.org, please take a few minutes to respond—your input makes it possible for us to continue innovating and improving.